1. Are your products original?

A:
Our products are high-quality alternatives made with premium materials, designed to deliver a look, feel, and performance very close to the original—at a better value.

2. What makes your products high quality?

A:
We focus on fabric quality, stitching precision, and finishing details to ensure durability, comfort, and a premium look.

3. Are the products suitable for workouts and sports?

A:
Yes, our sportswear is designed for both performance and everyday wear—perfect for gym, training, and casual use.

4. Do the colors fade or the fabric shrink after washing?

A:
No, when following care instructions, our products maintain their color and size over time.

5. What are the washing instructions?

Wash in cold water
Do not use bleach
Prefer air drying

6. How long does shipping take?

Cairo & Giza: 2–5 business days
Other governorates: 2–7 business days

7. How much is the shipping fee?

A:
Shipping fees are calculated at checkout based on your location.

8. Can orders be delayed?

A:
Delivery may be delayed due to external factors, holidays, or high demand periods.

9. Can I return or exchange a product?

A:
Yes, within 14 days from purchase, as long as the item is unused and in original condition.

10. Are discounted items refundable?

A:
Discounted items are exchange-only.

11. How do I choose the right size?

A:
Check our size guide or message us for a personalized recommendation.

12. Is Cash on Delivery available?

A:
Yes, Cash on Delivery is available.

13. Can I open the package before paying?

A:
In most cases, packages are opened after payment according to shipping company policy.

14. How can I contact you?

A:
Reach us via WhatsApp or our social media pages for fast support.

FAQ